FAQ

Here you will find a guide to all the things to know on print quality, shipping and more

Fast and Secure Delivery:
All printing and shipping is handled by The Print Space in London. Prints will be shipped worldwide from either their UK, Germany or USA studios depending on your location. 

Please see the checkout page to get accurate shipping quotes for your address.

Prints are shipped in either a reinforced tube or crumble proof packaging to ensure safe delivery.  

Delivery Time
Orders usually ship out within 72-hours of your purchase and should arrive at your door step within a couple of days.

EU + UK: 3-10 Days
USA + CANADA: 6-10 Days
Rest of the World: 5-15 Days

The Prints will be sent with the following shipping agencies:

Loose Prints: 
UK: Royal Mail
EU: Deutsche Post
EEA and Rest of World: DHL Express

Holiday Delays
In the unfortunate event that you haven't received your package after 15 days, please contact info@beyondplaces.shop and we will look into this further for you.

Sustainability Measures and Carbon Neutral Print Process: 
The prints are sustainably packaged and carbon neutral from end-to-end. This was only made possible by the amazing efforts of The Print Space. They have worked incredibly hard to carefully inspect every stage of their printing and shipping process. Read more about their sustainability measures here.

Exchanges & Returns: 
Straight refunds are not accepted as these are printed on-demand just for you.

The print tubes and packaging are extremely tough and are capable of surviving the roughest of shipping journeys, however in the rare event that your print arrives with any kind of damage, we will gladly replace it for you completely free of charge. 

Just send an email with an image of the package, print and certificate of authenticity as well as the order number to info@beyondplaces.shop and we will get the replacement arranged for you right away.

We'll cover the return shipping for any damaged orders and the subsequent replacement print.

  • FAQ

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